Algo Rhythm: Skilled scammers pose new security challenges
Seven in 10 consumers in India were
targeted by tech support scammers in the last 12 months, Microsoft’s 2021
Global Tech Support Scam Research report reveals. Organisations now face an
industrialised attacker economy with skill specialisation. Many commodities
that can be purchased in the dark markets are inexpensive, making attacks
cheaper and easier to conduct.
• 48% of consumers surveyed in India were tricked into continuing
with the scam — an eight-point increase from 2018, and three times higher than
the global average (16%)
• 31% of those surveyed continued engaging and eventually lost
money, an increase of 17 points over 2018 (14%)
• Millennials (aged
24-37) were the most susceptible to such scams, with 58% of those that
continued with the scam incurring monetary loss
• 73% of males in India who proceeded to interact with a scammer
were likely to lose money
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