Mercedes Benz redefines the luxury label to plot a millennial trail
From being a brand that has traditionally associated luxury with wealth and framed itself within a class-led social hierarchical system, Mercedes Benz is looking to define itself afresh, for its millennial buyers. With a new campaign Mercedes Benz wants the young to be ‘restless for tomorrow’ or in other words, pull the brand off their wish lists and drop it into the purchase cart. Santosh Iyer, vice president, sales and marketing at Mercedes Benz India says “One clear insight from the market research was the spirit of restlessness. It’s not about been-there-done-that any more. People are constantly challenging themselves, be it a start-up or an established business. They aren’t averse to risks.” The company’s market research indicated that new buyers are unlikely follow the traditional purchase route that used to be to first buy a mass market model and then upgrade to a luxury brand. Iyer says that close to 10 per cent of auto buyers are those that are straight away buyin...